Privacy Policy

Effective Date: 1 September 2025
Sirop Supplies Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us online.

1. Information We Collect

We collect personal information in the following ways:

  • Email address – when you sign up for our newsletter or marketing emails.

  • Usage data – like IP address, browser type, and how you interact with our site, collected via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send marketing emails (if you’ve opted in)

  • Respond to customer service inquiries

  • Improve and personalize your experience on our website

  • Monitor site performance and analytics

3. Email Marketing

If you sign up for our newsletter, you’ll receive occasional updates about new products, harvest drops, and other news from Sirop Supplies Limited. We use Klaviyo to manage and send our emails.

You can unsubscribe at any time by clicking the “unsubscribe” link in any of our emails.

4. Third-Party Services

We use the following third-party services to operate our business:

  • Squarespace – for hosting, payments, and e-commerce

  • Klaviyo – for email marketing

  • Google Analytics – to collect anonymized website usage data

These services may collect, store, or process your data in accordance with their own privacy policies.

5. Cookies

We use cookies to understand how visitors use our site and to improve your experience. You can control or disable cookies through your browser settings.

[If you're using a cookie banner, you can add: “This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.”]

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Ask us to delete your information

  • Withdraw consent for marketing communications

To make any of these requests, please contact us at: hello@sirop.co.uk

7. Data Security

We take reasonable precautions to protect your personal information. However, no online transmission or storage is 100% secure.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page, with the effective date at the top.

9. Contact Us

If you have any questions about this policy or how your data is handled, contact us at: hello@sirop.co.uk